Privacy Policy

Last updated: September 27, 2026

This policy explains what The Quiet Cards ("we", "us") collects when you visit thequietcards.com or order a reading, and what we do with it.

What we collect

  • Order form: your first name, the other person's first name, what you write about your situation, and your optional question (and, for follow-ups, your question and the email of your original reading).
  • Checkout: your email address and payment details. Payments are processed by Shopify and its payment partners; we never see your full card number.
  • Browsing: cookies and similar technologies used by Shopify and, if you consent where required, by Meta (Facebook/Instagram) to measure our ads.

How we use it

  • The form data is used only to generate and deliver your reading and any follow-up, and to help you if you contact us. We don't use it for advertising and we don't sell it.
  • Your email is used to deliver your reading, send order-related messages, and handle refunds.
  • Purchase events (for example, that a purchase happened and its value) are shared with Meta to measure and improve our ads.

How the reading is generated

Your form text and your three cards are sent to our AI provider, Anthropic, which generates the reading. A short automated safety check runs first so we don't write readings for situations that need real help. Anthropic processes this data on our behalf and does not use it to train its models under our commercial terms.

Retention

We delete your form text, and the reading generated from it, 90 days after your order. We keep the order record (email, cards drawn, dates, amounts) as long as needed for accounting, refunds and legal obligations.

Who processes your data

  • Shopify (store, checkout, payments)
  • Anthropic (generating readings)
  • Supabase (secure storage of orders and readings)
  • Railway (hosting of our reading service)
  • Resend (sending emails)
  • Meta (ad measurement)

Some of these providers are located in the United States.

Your rights

You can ask us to access, correct or delete your data, or to stop processing it, by writing to hello@thequietcards.com. Depending on where you live (for example, the EU/UK or California) you may have additional rights, including the right to complain to a data protection authority.

Age

The service is only for people aged 18 or over.

Contact

hello@thequietcards.com